Ten questions asked at the desk

In the hotel, on this ground floor, at the river end. It's a straight walk of about fifty paces from the desk, and you stay indoors the whole way.

A passport, a Finnish identity card or a driving licence showing a date of birth. It is checked at the door each time you come, and a photograph on a phone doesn't count.

Yes, and that is the usual way to do it. Tell the staff on the floor your figure before you sit down, and they will write it down and hold to it for the evening.

At the desk, in person. You sign there, it takes effect that evening, and it is lifted only by coming back to the same desk. It can't be arranged over the telephone.

No. This website has no games, takes no bets or payments and holds no accounts. It tells you where the door is, and everything else happens in the building.

Yes, both of them, which is normal in Finland and surprises some visitors. The washing room between them has doors.

With the window shut you can't hear them. With it open they are loud enough that some people sleep better and others get up to close it. Only the river-side rooms are affected.

Not in any room, though there is one in the hall. In nine years nobody has asked for it to be turned on, and the staff find that funnier than they should.

Bright at two in the morning, since there is no curtain and no darkness to keep out. Guests love those two rooms or ask to move after a night.

Six minutes on foot over the bridge, and twelve to the station through the park.